Vision & Principles

Our Vision

To help clients align their benefit programs with their people strategies and business objectives. Mid-sized organizations that have from 100 to 10,000 employees tend to have the same problems as Fortune 1000 companies, but they have to face those problems with the resources of a much smaller organization. Such companies may also have outgrown their current insurance consultant yet cannot afford the big international consultants with the knowledge and resources they need.

That’s where MMA Michigan can help. We are large enough to offer you all of the resources of a world-class international consultant but at economical prices. At the same time, we are small enough to give you the personal, quick-response service you must have to stay competitive.

We put our Vision into action via our Benefit Stewardship Process and Three Discipline Team approach.

Our Principles

Our clients deserve exceptional service. Providing superb service is more than method or approach. It is a spirit, a desire to help people, and a belief that meeting our clients’ needs is the first priority.

The result of this focus and dedication is evident in our average controlled client retention of 97% over 15 years.

Our employees deserve an exceptional working environment. We are committed to supporting our employees’ personal and professional development, to rewarding their hard work and commitment, and to providing them the tools they need to excel at their jobs.

MMA Michigan has been recognized nationally and regionally as an award-winning workplace and offers career opportunities in various disciplines.

When our Vision and our Principles come together, we all benefit.

I can’t think of anything that they don’t do or haven’t done or wouldn’t be willing to do to make our job easier.

— SmithGroupJJR